Remote (Work from Home) Client Service Representative | Union & Association Division

Client Service Representative

Virtual - US & Canada
Target Earnings: $63,000 - $95,000 (Performance Based)
M-F (Full Time)
Urgently hiring

Crafting Brighter Futures for Families

As a Client Service Representative, you will serve as a vital link between our union and association clients (Firefighters, Teachers, etc.) and our agency. Your role is to conduct virtual consultations with members who have requested information, ensuring their benefit needs are met with enthusiasm and efficiency.

Primary Responsibilities:

  • Client Consultation: Act as the primary point of contact for members, explaining their benefit options via Zoom/Google Meet.

  • Needs Analysis: Support business growth by identifying client gaps and presenting appropriate benefit solutions..

  • No Cold Calling: We work exclusively with union members who have requested these benefits.

  • Licensing: State license guidance provided (Life/Health license is required for this contract role).

Why Choose Us?

  • Remote Work: Enjoy a 100% work-from-home schedule.

  • Performance-Based Compensation: Competitive structure with targets for first-year growth as an independent contractor.

  • Company Culture: People here are ambitious yet respectful, full of energy, and treat every team member like family.

  • Grow with Us: Clear path to management and agency ownership.

Application Process:

1. Application Received: Submit your application to us.

2. Zoom Interview/Orientation Call: Schedule your Zoom Interview/Orientation Call. This call covers our team structure, union relationships, and compensation model so we can determine if there is a mutual fit.

3. Final Steps: Candidates selected after the orientation will move to a final interview and licensing review.

FAQs:

  • When will I hear back after applying? Typically, within 24 hours.

  • Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.

  • What's the growth trajectory for a Client Service Representative? Our focus is on continuous learning and development. Some of our team members have experienced remarkable career growth within our organization.